Google to Discontinue Chat and Call History Features in Business Profiles by July 2024

Google will end the chat and call history features in Google Business Profile on July 31, 2024.

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From July 15, 2024: No new chat conversations can be initiated

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From July 31, 2024: Complete termination of chat functionality and call history access.

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Data Retention: Businesses can download their chat and call histories before they are permanently deleted by Google.

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Action Required: Businesses should download and archive their chat and call data before the features are discontinued.

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Free Business Listing Sites

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